Draft notice. This is a working draft aligned with UAE data-protection best practice (Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data — "PDPL"). Please have your legal counsel review before publishing.
1. Who we are
This website is operated by SXM City Electrical Trading ("SXM City", "we", "us"), based in Dubai, United Arab Emirates. Contact: info@sxmcity.com / +971549966549.
2. Information we collect
- Contact details you submit through our quotation form (name, company, phone, email, project details, attachments).
- Technical data such as IP address (hashed), user-agent, and pages viewed.
- Cookies and analytics data (only after you accept — see our Cookie Policy).
3. How we use your information
- To respond to quotation requests and provide our services.
- To improve our website and understand how it is used.
- To comply with legal obligations under UAE law.
4. Legal basis
We rely on your consent, the necessity of processing to provide requested services, and our legitimate interests in operating our business — as permitted under the PDPL.
5. Sharing
We do not sell personal information. We share limited data with trusted service providers (email delivery, hosting, analytics) under contractual safeguards, and with authorities when required by law.
6. Retention
We keep quotation records for as long as reasonably needed for the enquiry and any resulting contract, and thereafter as required by law.
7. Your rights
Under the PDPL you have rights to access, correct, delete, restrict or object to processing, and to withdraw consent. Contact info@sxmcity.com to exercise any right.
8. Security
We use appropriate technical and organisational measures — including encryption in transit, access controls and vendor due diligence — to protect personal information.
9. Contact
Questions or complaints: info@sxmcity.com. We will respond within a reasonable time.
Last updated: 2026-09-10.